Maulana, Rival, Aan Ansen Andryadi, Febi Fitriyani, Dinda Nurasidah, Nazwa Albirri, and Nazwa Fadillah. “Framework Integrasi AI ML Dalam Praktik Monitoring and Event Managament Berbasis ITIL 4”. Jurnal Sistem Informasi, Teknik Informatika dan Teknologi Pendidikan 6, no. 1 (July 21, 2026): 153–161. Accessed October 22, 2026. https://loddosinstitute.org/journal/index.php/JUSTIKPEN/article/view/848.